Resolve customer issues faster by seeing what customers type (even before they send it) or what they are viewing on your website.Add Pro Profs live chat software to your website to offer quality responses using ready-made templates & greetings, as effective customer service is an integral part of business success.There are over 100 preferences and settings which help you monitor website visitors, track operator performance, set-up department-based chat, customize languages and more.Our live chat software is securely hosted on IBM servers and integrates seamlessly with popular CRM, CMS, e-commerce, email marketing and many other tools.
It also earned the highest overall satisfaction score among all listed companies.
Group Video Chats Setting up group video chats with your friends has never been easier.
Make unlimited video calls and stay in touch with your loved ones for free!
We analyzed the qualitative data in our live chat transcripts to create a vocabulary of customer words.
We used this data to optimize our website and landing page copy and saw a 176.33% conversion rate increase.